Refund Policy
Fair, transparent, and hassle-free — 14-day money-back guarantee
Last Updated: March 2026
Overview
At Theme Bazar, we want you to be completely satisfied with your purchase. If you are not happy with a theme, we offer a refund within the terms outlined below.
Refund Eligibility
- Refund requests must be made within 14 days of purchase
- The theme must not have been used on a live / production website
- A valid reason for the refund request must be provided
Valid Refund Reasons
- The theme is significantly different from the demo or description
- The theme has a critical bug that prevents normal use
- Accidental or duplicate purchase
- Compatibility issues that were not mentioned in the product description
Non-Refundable Cases
- You changed your mind after purchase
- The theme has been customised or modified
- You lack the technical skill to use the theme (we offer free support instead)
- The theme was used on a production website
- Request made after 14 days of purchase
How to Request a Refund
- Contact us via our contact form or WhatsApp
- Include your order number and the reason for your refund
- We will review your request within 2–3 business days
- If approved, the refund will be processed to your original payment method
Processing Time
Approved refunds are processed within 5–7 business days. The time it takes for the amount to appear in your account depends on your payment provider.
Contact Us
Have questions about our refund policy? Contact us or reach out via WhatsApp or phone:
- Phone: +91-9661629164
- WhatsApp: +919661629164
- Email: sales@digitalvayapari.in