Privacy Policy

FitCore Gym ("we," "us," or "our") operates this website and provides gym and fitness services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms, please do not access the site.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Fill out contact or inquiry forms on our website
• Register for a membership or program
• Book a personal training session
• Subscribe to our newsletter
• Contact us via phone, WhatsApp, or email

This may include: full name, email address, phone number, address, fitness goals, health information relevant to training, and payment information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information including: IP address, browser type, operating system, pages visited, time and date of visit, referring URL, and device information. This data is used for analytics and improving website performance.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our gym services and website
• Process your membership enrollment and manage your account
• Respond to your inquiries, questions, and messages
• Send you promotional communications (with your consent)
• Create personalized fitness and nutrition plans
• Track your progress and provide feedback
• Ensure the safety of all members and staff
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service providers: Trusted third-party vendors who help us operate our business (payment processors, email services) under strict confidentiality agreements.
• Legal requirements: When required by law, court order, or government authority.
• Safety protection: To protect the rights, property, or safety of FitCore Gym, our members, or others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted data transmission (HTTPS/TLS), restricted access controls, and regular security audits.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to promptly notifying you of any breach affecting your data.

5. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include: essential cookies (required for site functionality), analytics cookies (to understand usage patterns), and preference cookies (to remember your settings).

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request transfer of your data in a structured format

To exercise any of these rights, contact us at +91 98914 33466 or WhatsApp us at wa.me/919891433466.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policy of any third-party site you visit.

8. Children's Privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will delete it promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and notify existing members via email or notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• FitCore Gym
• F44, South City 1, Gurugram, Haryana – 201301
• Phone: +91 98914 33466
• WhatsApp: wa.me/919891433466